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15-day Money Back Guarantee
All of our repairs performed at a TDR Certfied Shop, come with an any time 15-money back guarantee. If you are not satisfied with your repairs for any reason, or the repairs are not performed; you will get a FULL refund!*
60-day Repair Warranty
When you are satisfied with your repair, performed at a TDR certified Shop, we still give you a 60 day warranty curtosy on your repairs. So you can rest assured that you will have the best repair experience with TDR.*
Windows PC Repair Blog
24 January 2018
No power. We opened up the monitor and replaced the motherboard. Good as new!
12 July 2017
Alienware 18 was initially diagnosed by another party as having the SSD drive broken. and they recommended that they get a New SSD replacement. After assessing the situation we have found out that the SSD drive is fine, it is only an operating system errorl. There was a virus that corrupted the OS (Windows 10). It would take up resources and continue to restart and take control of the file explorer executable. The virus has also corrupted the system files and deleting major functions of the PC. Though since the previous incorrect diagnosis he had purchased a new SSD already. It was now a double SSD alien ware system ... We installed the New SSD and new operating system... Adding all necessary drivers and apps for the full capability of the Dell Alienware 18 machine. We formatted the infected drive. and were able to retain the data drive unharmed.
08 July 2017
Customer was suffering from no boot on the PC. The windows circle would just keep spinning. Safe mode and resets do not work, and recovery is corrupt. seems like a major virus infection and the best way was to refresh the entire OS. Viruses are best removed by completely rebuilding a computer. We re installed windows 10 and advised customer to update his windows and get anti-virus for future use. Preventative maintenance is the way to go so you are not forced to repair anything, just make sure you are protected.
01 July 2017
The original build of an AMD AM3+ motherboard and AMD processor attached to an NZXT case with water cooling to an i7 CPU with another GIGABYTE GA-Z170X-Ultra motherboard, which had the support for the LGA 1151 i7 chip . DDR4 upgrade was a must since the motherboard is DDR4 2133 MHZ top rated. The liquid cooling from NZXT was a breeze to install back on. Also the new customer supplied motherboard didnot have IDE cables so a blu-ray drive or DVD to SATA upgrade is a must.
23 April 2017
A customer came into the shop with a computer that doesn't power on. After diagnostics we figured that the PSU has blown out. We replaced the PSU and gave it the regular cleaning. As the other PSU might have overheated. We recommend that you get the regular cleaning from TDR every 6 months.
