Microsoft Surface Pro Repair Service

Tech Device Repair

Microsoft Surface Pro Repair Service

At TDR, we specialize in repairing Microsoft Surface Pro devices, offering affordable screen replacements, troubleshooting for power and charging issues, and expert motherboard repairs. Trust us for comprehensive solutions to common and complex Surface Pro problems.

Other Services

Console Repair

Fast PlayStation and Xbox fixes, including HDMI port replacements, for uninterrupted gaming.

Laptop Service

Expert laptop services, specializing in motherboard repairs for reliable performance.

Computer Repair

Desktop repairs, focusing on motherboard reworks and critical component maintenance.

Phone Repair

Quick fixes for smartphones, ensuring rapid resolution of issues to keep you connected.

Tablet Repair

Expert repairs for tablets, including screen and component fixes, restoring functionality swiftly.

Electronics Repair

Specialized services, from TVs to graphics cards, ensuring thorough repairs and optimal performance.

Insite Repair

Create a Mail-in Repair Ticket

Contact us via chat, submit a repair quote, or call us at 888-659-3487 to initiate your repair. Upon receiving your repair ticket, ship your device to the provided address. Our technicians will promptly repair and return your device once payment is completed.

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Microsoft Surface Pro Repair Service

Table of Contents

The Microsoft Surface Pro is a nice little gadget. But when it breaks no one will work on them. They are very difficult to disassemble without issues. and have lots of really small parts with poor repair-ability design. Not to worry though here at TDR we have mastered the art of Microsoft Surface repair! 

Surface Glass repair w/ Digitizer

One of the most common issues to have a dead screen. not to worry, our screen replacements are affordable.

No Power While the Charger is plugged in

Yes, this is a common problem. Even though your charger might be connected and the light on the charger cable is white, the surface pro might not want to power on. 

Troubleshooting:

  1. Method 1:
    1. Press and hold the power button + volume up for 15 seconds. 
    2. let go and quickly press and let go of the power button
  2. Method 2:
    1. remove the charger.
    2. Press and hold the power button for 30 seconds
    3. let go, wait 10 seconds, and press the power button once.

If that fails then you need the motherboard repaired, and you have to have a component replaced. Usually, burnt Capacitors, Mosfets, and Diodes are to blame.

No Power When Charger is removed

So this is a particular issue… It is when the surface works great with the charger in place but turns off right away when removed. 

Troubleshooting:

  1. In Windows, check the battery health.
    1. Battery OK, then you need a motherboard repair
    2. Battery Dead, you will need a battery replacement

In both cases we have you covered and we will be able to solve your issue quickly and painlessly. 

Charger port replacement

Charger ports will break from time to time, and we do replace them, they are costly because the screen needs to be removed fully.

Surface Pro is stuck on the Windows logo and won’t turn on

This is a common issue with surface pros. We have noticed motherboard-related damage and we have successfully fixed 80% of it. the rest we have a 90% chance of data recovery! 

Microsoft Surface Pro 6

Microsoft Surface Pro 5

Microsoft Surface Pro 4

We offer Screen Repair, Headphone repair, and much more for the Microsoft Surface:


Microsoft Surface Repair Blog

Surface Pro 4 Not Powering Up!

For more information on our repairs for the Surface Pro please visit our repairs pages: surface pro repair

UPS showed up, let’s see what’s inside, I think I know what’s inside… it’s a surface pro…. what is wrong with it…  let’s try to turn it on… and it’s dead mate.. let’s open it up…let’s heat it so we can get a good separation on the LCD screen… and we’re almost there. We’re able to separate it here….. as much as I would love to think nobody has opened this one up before there were no shields here to remove and I highly doubt it was never opened up before….. let’s see what’s going on…  I got the multimeter and we’re gonna test the voltage…  and again it’s supposed to say 0 and it says 5 volts here, we have some sort of leak in the 0 Volt Line here.. this has some sort of weird ground on the whole plane which is not ground but it’s a 0 volt.. we tested this the 3-volt line and we got nothing…… let’s replace the power IC chip and test and so right here remove the PMIC. and a bunch of capacitors here because we noticed there’s a short … we’re getting 0 here as we should and we have the 3 volts right now….  here it is we got it.

Surface Pro 5 No Charge light

We have received a Surace Pro 5 from a customer complaining that the system does not charge anymore. and he is not getting the white light on the charger. So we have identified that this is a no charge issue rather than a no power issue as we can see the battery logo when trying to power on the system. 

The first step we need to take is the removal of the screen. Screen removals are an annoying task just to get to the motherboard. Not sure why they do not use magnets instead of glue. But we have the motherboard out.

We tested the main rail and in fact, the 12V line is shorted! Causing no charge.Diodes bridges and capacitors needed to be replaced to get this to work. 

And finally reassembly and testing. The no-charge issue is not a simple repair and can be very time-consuming. 

One Terrible Condition Microsoft Surface Pro 3

Why are we saying this is a terrible one? Well, here is the story. Surface pro 3 was sent in . for screen repair and battery replacement. However. we noticed more than just that. 

The screen replacement was not successful because the shell was so bent out of shape! we needed a new shell. We got one and replaced the board, We also noticed it was running very hot! So we removed the motherboard again to access the CPU area and we cleaned and re-thermal pasted the device

But that is not all. the new battery that was placed came looking like the kit was great! after fully assembling the device we noticed windows saying that the battery is not present, and the device is still slightly heating up! 

So we replaced the battery

It turns out that the original battery is not bad after all. the Firmware and all other software on the system needed an upgrade! When we did that the system stayed cool when Idle! Which is a great thing. With a new shell new screen and new firmware with new windows installation, and APU cleaning and re-thermal-pasting we have refurbished this system to a different better condition than ever possible. 

Microsoft Surface Pro 3 at TDR, gets a magic touch no other shop adds. 

Surface Pro 3 Battery Replacement

Microsoft Surface Pro 3 batteries can die, bulge and lose complete charge fast. .. It is not an easy repair at all! 1 you need to remove the screen, 2 remove the battery without having it explode and then assemble the device and LCD.. 

Microsoft Surface3 Model 1657

We are repairing some of the most complex surface issues.

Surface 3 Influx of the Atoms

The Atom processor-packed Microsoft Surface 3 has its own faults. Many of which are too costly to be repaired. however, some can come back to life if need maybe. 

Surface 4 with bulging battery

Microsoft Surface Pro needed battery replacement and screen reattached.  Blown up battery was enough to cause major deformation on the screen however it did not break even with disassembly.

Microsoft Surface Pro 4 No Power

Microsoft Surface Pro 4 no power issue figured out! Also has a back light issue…updates when it is repaired!

Surface Pro 4 Screen Replacements

We work on the delicate Microsoft Surface Pro 4…we do what others are afraid to! Send your Surface to the pros at Tech Device Repair!

Microsoft Surface Pro 2 Screen repalcement

MS Surface Screens are not cheap. and require skill to install. The ms surface screen take about a day to cure so do not expect 1 day turn around times for these! 

Surface Pro 3 LCD replacement – A1631

These Surface tablets LCD replacements require precision and time. The broken screen was discarded of since damage was very deep.