Do you have a broken Xbox Gaming System? Are you sick of these issues and want to get to your game play right away? Then do not hesitate, contact us about your Xbox one problems and we sure can fix them.

Here is a list of common Xbox One / S & Xbox 360 / S Problems that we repair:

Xbox One S HDMI Port Replacement

Xbox HDMI Port Repair

Most Xbox systems are experiencing issues with their HDMI ports. Due to many inserts and removals and sometimes dropping your Xbox One, It could damage the port. We Replace those ports immediately. It is a common issue with the Xbox one so do not worry too much, it is fixable.

Xbox Blu-ray

DVD and Blu-Ray Disc Problems

Laser replacements

We can replace your Xbox Blu-ray laser lens in a matter of a few days. We have to make sure that we get the exact model laser for your drive for best performance and compatibility. 

Spindle problems

Have you noticed your drive kind of working fine? but the Blu-ray drive just doesn't spin any more? That's a common spindle problem and we replace those.

Disc doesn't eject

It is possible to get your discs stuck inside of your Xbox One gaming console disc drive. That is where we have spare low level technical gears and parts to repair your specific drive. The drives can not be simply replaced. Each Xbox is unique to its Blu-ray system.

E101 Error codes

Nasty Error Codes

Are you getting any Error codes that you cant decipher? Well tell us about it, There are a lot of codes and they all vary from repair type and description.  We will get to the bottom of your error codes! We fixed many Xbox one error codes before. There are E100, E101, E200, E201, E202, E601 Error codes... Each one comes with its own root cause.


Problems with the Updates

Lets diagnose your Ethernet or WiFi adapter. Sometimes There are issues with the hardware disabling a correct update. In those cases some may say your system is bricked.. Not here.. Xboxes are never bricked. 

Xbox Storage Upgrades

This is a very common problem with hardcore Xbox gamers. Usually you have system full of data, games and other goodies. And the all of a sudden you can not put in your favorite game to play because your HDD is now full. We can upgrade your Xbox One Hard drive without you losing any data in the process. 


Freezing at the green startup screen (Green Screen of Death) GSOD

Technically a reflow or reball service on your CPU and or GPU helps fix these issues, though not all Green Screens of Death are the same. The Green screen of death (GSOD) problem should be diagnosed fully before performing any repairs. Xbox one can get stuck on green screen quiet often and that is a big issue XB1 system is having. GSOD is becoming to be a real issue and only treated with a visit to the shop. Shops equipped with BGA systems are the only safe place for GSOD.

Freezing at the black startup screen (Black Screen of Death) BSOD

We got that covered too! The Xbox One can from time to time start with the black screen of death! There are a few solutions to this problem and we usually have you back to the Xbox gaming world in no time. Though unfortunately some of these systems do lose the data. due to critical chip replacements.


System Can not Turn On

Xbox One Power Supplies are famous for dying out early before the system. Usually that is the case with most Xboxes, others will need deeper diagnosis. 

Xbox Live Connection Problems

Frustrated trying to figure out how to login to the Xbox Live Network? Don't worry we can help you remotely or you can stop by to have your Connection checked out.

Game Play Frozen During Game Play

Usually a reflow works best for those cases

External Hard drive Issues (not recognized)

Xbox Turning Off Randomly 

Sound and audio issues Problems

Xbox Controller Repair (Discontinued)

Elite and regular XB1 Controllers do break. And we do fix them. All stuck buttons and broken are fixable. We also offer controller MODs. Ask About the MODs online.

Elite controller tips:

Many sasy the Elite controller has a drift problem. Yes we have heard and tested the same. The mechanism for the thumb stick can get clogged with particles. This disfigures the plastics and hence messes with the center of the stick... Try using 91% ISO-propyl alcohol on the stick when it does that.. It will go away.

If the particles caused permanent damage you will need to use alcohol every time you want to play!

Xbox One Maintenance:

Xbox One Cleaning Service

We offer a service to have your Xbox One (S) / 360 (S) cleaned so you avoid having to do any reflows or reballs or any of those big repairs. Many of the repairs can be avoided with regular system clean up. It is recommended to get your PlayStation 4 cleaned every 6 months or depending on how particulate your environment is.

Common Xbox One Related Questions and Answers

How long is xbox one warranty?

Usually Microsoft warranties the product up to 1 year! it is limited to your damages... They do not cover water damage, physical damage or roach infestation. basically just manufacturer defects. which is understandable.

How to fix xbox one or the power brick?

Just send it to TDR .. duh! 

My xbox one wont turn on, what can I do?

There is not much that can be done tot he Xbox when it doesn't turn on.. just make sure all the basic power connections are there and have electricity... If you have power going to the system but ti doesn't turn on. then it has to come to TDR for diagnostics... there is no easy way around it.


The Xbox One Gaming Console goes by many viral names: Xbox1, X1, Xbox Live, Microsoft's gaming system and many more.

Get In Touch

You can Chat with us, Submit a repair quote request or Simply call our 888 Number 888-659-3487 to start your mail-in repair order

Mail-In Repair Ticket

Once you have successfully contacted us and we know your device issues, Package & Ship your device to us to "Tech Device Repair, 5317 S Ridgewood Ave, Port Orange, FL 32127!

Device Fixed & Shipped

One of our expert repair technicians will evaluate the repair claim and start repairing your device when you pay the full repair amount quoted. We finally ship your device fully functional!

15-day Money Back Guarantee

All of our repairs performed at a TDR Certfied Shop, come with an any time 15-money back guarantee. If you are not satisfied with your repairs for any reason, or the repairs are not performed; you will get a FULL refund!*

60-day Repair Warranty

When you are satisfied with your repair, performed at a TDR certified Shop, we still give you a 60 day warranty curtosy on your repairs. So you can rest assured that you will have the best repair experience with TDR.*

*not all shops are TDR Certified. Verify with the TDR Logo at the door.

Xbox One Repair Blog

  • Xbox One X No Video issue (surprises)

    Xbox One X No Video issue (surprises)

    09 November 2019
    So this Xbox X was sent in to us after the customer went to CPR for a repair. Which they were told it was not repairable. So we took a look at the deice and noticed damage.  Not only did they say it is not repairable they have also damaged the WIFI connecctor on the front plate.  We were abole to fix the Black Screen of Death (No video ) Issue and connect the broken connector back into place. THe customer was very happy and satisfied that we were able to fix his xbox when other repair shops said they couldnt and even damaged it more. 
  • Xbox One S Ethernet Port Repair

    Xbox One S Ethernet Port Repair

    16 January 2019
    How did this xbox ethernet port get damaged? we do not know. But we do know that we are able to remove and replace the ethernet port with no issues. The bad port The removal of the port The new port
  • Xbox1 With Bad Hdd

    Xbox1 With Bad Hdd

    22 December 2017
    Hdd replacement on an xbox one; its a difficult task replacing an Xbox one hard drive but it was a successful fix.
  • Xbox One Blu-Ray Drive replacement

    Xbox One Blu-Ray Drive replacement

    04 November 2017
    Due to the fact that the Blu-ray drive and themotherboard are paired. you can't jsut swap out the drives! you need to do some soldering work. It's not easy but at TDR we swap out drives and chips all the time! We keep mentioning this issue to our customers that they devices are all encrypted. simple swaps are not an option on any Xbox system. .
  • Xbox One water damage. Donor board!

    Xbox One water damage. Donor board!

    29 October 2017
    Unfortunately this water damage here on this Xbox One board along side roach infestation causes an impossible board to fix. wioth many issues arising from sperate mosfets on the board andand random micro controller issues. The time spent is not justifiable. And this will end up being a donor board. It may get clear when using one of the bad chips for a later repair will be or maybe not!!
  • XB1S with a fan problem

    XB1S with a fan problem

    21 October 2017
    The ball bearing on this fan broke!! We replace those in under 15 minutes! It is odd why a new fan is not tested well. but it does happen. Will the Xbox one s have better fans? We will never know, they are no longer in mass production. 
  • Xbox One S Water Damage!

    Xbox One S Water Damage!

    16 September 2017
    Water damage is frustrating, usually repairing damaged boards with fried chips can be quite difficult. Fortunately the water damage only cause a few pins to rot. after cleaning and baking the board, then microsoldering the chip, the white xbox one s came back to life!      
  • Xbox One drive not ejecting

    Xbox One drive not ejecting

    02 September 2017
    After taking a look at the xbox we found out that it was previously attempted to be opened and the ribbon cable has ripped. We also took a look at the laser since the disk was taking longer than usual to read, after cleaning and a new face plate everything is back to normal.
  • Xbox One Drive is not ejecting!

    Xbox One Drive is not ejecting!

    29 August 2017
    We noticed there was damage while it was dropped on the floor. We took the Xbox apart and check out the drive. as well as the cables. Flexi Cable is broken and laser lens is dirty and needed to be cleaned.
  • Xbox 1 Laser Replacement

    Xbox 1 Laser Replacement

    25 March 2017
    Common Laser Replacement for the xbox one. We were able to replace Laser Lens, Spindle and Fix mechanical issues with the Xbox One. The following are the repair steps taken: Removal of shell: BluRay Removal: Blu-ray disassembly:
  • Xbox 1 Wireless Module and antenna repair

    Xbox 1 Wireless Module and antenna repair

    23 January 2017
    Client approved Standard XBOX ONE Service for the replacement of the wireless module and antenna. Service has been performed and unit has been tested. Everything works great!