Request A Repair
Simply Call our 888 Number 888-659-3487 or Click here to Start Your Repair process, Please wait for a phone call or email confirmation
Repair Ticket
Shortly You will recieve your repair ticket number by email. You can use your ticket number to track your entire repair process. And for faster service In-Store!
Device Fixed
Once the device is repaired, you can pay online for mail-in repairs. Remember to send us your receipt for an instant 2% cash back
Xbox One / S / X Repair Service (XB1) - TDR - National Repair Center
Do you have a broken Xbox Gaming System? Are you sick of these issues and want to get to your game play right away? Then do not hesitate, contact us about your Xbox one problems and we sure can fix them.
Here is a list of common Xbox One / S & Xbox 360 / S Problems that we repair:
Xbox HDMI Port Repair
Most Xbox systems are experiencing issues with their HDMI ports. Due to many inserts and removals and sometimes dropping your Xbox One, It could damage the port. We Replace those ports immediately. It is a common issue with the Xbox one so do not worry too much, it is fixable.
DVD and Blu-Ray Disc Problems
Laser replacements
We can replace your Xbox Blu-ray laser lens in a matter of a few days. We have to make sure that we get the exact model laser for your drive for best performance and compatibility.
Spindle problems
Have you noticed your drive kind of working fine? but the Blu-ray drive just doesn't spin any more? That's a common spindle problem and we replace those.
Disc doesn't eject
It is possible to get your discs stuck inside of your Xbox One gaming console disc drive. That is where we have spare low level technical gears and parts to repair your specific drive. The drives can not be simply replaced. Each Xbox is unique to its Blu-ray system.
Nasty Error Codes
Are you getting any Error codes that you cant decipher? Well tell us about it, There are a lot of codes and they all vary from repair type and description. We will get to the bottom of your error codes! We fixed many Xbox one error codes before. There are E100, E101, E200, E201, E202, E601 Error codes... Each one comes with its own root cause.
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Problems with the Updates
Lets diagnose your Ethernet or WiFi adapter. Sometimes There are issues with the hardware disabling a correct update. In those cases some may say your system is bricked.. Not here.. Xboxes are never bricked.
Xbox Storage Upgrades
This is a very common problem with hardcore Xbox gamers. Usually you have system full of data, games and other goodies. And the all of a sudden you can not put in your favorite game to play because your HDD is now full. We can upgrade your Xbox One Hard drive without you losing any data in the process.
Freezing at the green startup screen (Green Screen of Death) GSOD
Technically a reflow or reball service on your CPU and or GPU helps fix these issues, though not all Green Screens of Death are the same. The Green screen of death (GSOD) problem should be diagnosed fully before performing any repairs. Xbox one can get stuck on green screen quiet often and that is a big issue XB1 system is having. GSOD is becoming to be a real issue and only treated with a visit to the shop. Shops equipped with BGA systems are the only safe place for GSOD.
Freezing at the black startup screen (Black Screen of Death) BSOD
We got that covered too! The Xbox One can from time to time start with the black screen of death! There are a few solutions to this problem and we usually have you back to the Xbox gaming world in no time. Though unfortunately some of these systems do lose the data. due to critical chip replacements.
System Can not Turn On
Xbox One Power Supplies are famous for dying out early before the system. Usually that is the case with most Xboxes, others will need deeper diagnosis.
Xbox Live Connection Problems
Frustrated trying to figure out how to login to the Xbox Live Network? Don't worry we can help you remotely or you can stop by to have your Connection checked out.
Game Play Frozen During Game Play
Usually a reflow works best for those cases
External Hard drive Issues (not recognized)
Xbox Turning Off Randomly
Sound and audio issues Problems
Xbox Controller Repair (Discontinued)
Elite and regular XB1 Controllers do break. And we do fix them. All stuck buttons and broken are fixable. We also offer controller MODs. Ask About the MODs online.
Elite controller tips:
Many sasy the Elite controller has a drift problem. Yes we have heard and tested the same. The mechanism for the thumb stick can get clogged with particles. This disfigures the plastics and hence messes with the center of the stick... Try using 91% ISO-propyl alcohol on the stick when it does that.. It will go away.
If the particles caused permanent damage you will need to use alcohol every time you want to play!
Xbox One Maintenance:
Xbox One Cleaning Service
We offer a service to have your Xbox One (S) / 360 (S) cleaned so you avoid having to do any reflows or reballs or any of those big repairs. Many of the repairs can be avoided with regular system clean up. It is recommended to get your PlayStation 4 cleaned every 6 months or depending on how particulate your environment is.
Common Xbox One Related Questions and Answers
How long is xbox one warranty?
Usually Microsoft warranties the product up to 1 year! it is limited to your damages... They do not cover water damage, physical damage or roach infestation. basically just manufacturer defects. which is understandable.
How to fix xbox one or the power brick?
Just send it to TDR .. duh!
My xbox one wont turn on, what can I do?
There is not much that can be done tot he Xbox when it doesn't turn on.. just make sure all the basic power connections are there and have electricity... If you have power going to the system but ti doesn't turn on. then it has to come to TDR for diagnostics... there is no easy way around it.
Do you guys sell TDR Refurbished Xbox One's?
Yes, we do. Head over to this link and you will find our current stock of Refurbished Xbox One Systems.
The Xbox One Gaming Console goes by many viral names: Xbox1, X1, Xbox Live, Microsoft's gaming system and many more.
Do you want to mail in your Xbox One / S / X for repair?
The mail-in repair option is guaranteed the cheapest and best repair option for your Xbox One / S / X . If you send us a valid quote from any where and we will beat the price!How to send in your Xbox One / S / X for repair?
Please Start A Repair for your mail-in repair service above. Our dedicated team at TDR will reach out to you VIA email or Phone, and we will get your device fixed! Once we receive your request, you will be assigned a ticket with a ticket number. This ticket will be your reference number for the entire time of the repair process. We will send you information on how to send in your Xbox One / S / X for repair, and how to package and ship your system.Where to send in your Xbox One / S / X for repair?
Our HeadQuarters is also our Mail-In repair facility, this is where we have some of the world's top repair experts. The instructions and mailing address will be included in your Mail-in repair ticketGet In Touch
You can Chat with us, Submit a repair quote request below, or Simply call our 888 Number 888-659-3487 to start your mail-in repair order
15-day Money Back Guarantee
All of our repairs performed at a TDR Certfied Shop, come with an any time 15-money back guarantee. If you are not satisfied with your repairs for any reason, or the repairs are not performed; you will get a FULL refund!*
60-day Repair Warranty
When you are satisfied with your repair, performed at a TDR certified Shop, we still give you a 60 day warranty curtosy on your repairs. So you can rest assured that you will have the best repair experience with TDR.*
Xbox One Repair Blog
Xbox One Tear-Downs
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