Simply Call our 888 Number 888-659-3487 or Click here to Start Your Repair process, Please wait for a phone call or email confirmation
Shortly You will recieve your repair ticket number by email. You can use your ticket number to track your entire repair process. And for faster service In-Store!
Once the device is repaired, you can pay online for mail-in repairs. Remember to send us your receipt for an instant 2% cash back
Microsoft Surface Pro Repair Service - TDR - National Repair Center
The Microsoft Surface Pro is definitely a nice little gadget. But when it breaks there is absolutely no one that will work on them. They are very difficult to disassemble without issues. and have lots of really small parts with poor repair-ability design. Not to worry though here at TDR we have mastered the art of Microsoft Surface repair!
Surface Glass repair w/ Digitizer
One of the most common issues to have a dead screen. not to worry, our screen replacements are affordable.
No Power While Charger plugged in
Yes this is a common problem. Even though your charger might be connected and the light on the charger cable is white, the surface pro might not want to power on.
Press and hold the power button + volume up for 15 seconds.
let go and quickly press and let go of the power button
remove the charger.
press and hold the power button for 30 seconds
let go, wait 10 seconds, and press the power button once.
If that fails then you need the motherboard repaired, and you definitely have to have a component replaced. Usually burnt Capacitors, Mosfets and Diodes are to blame.
No Power When Charger is removed
So this is a peculiar issue... It is when the surface works great with the charger in place but turns off right away when removed.
In windows, check the battery health.
Battery OK, then you need a motherboard repair
Battery Dead, you will need a battery replacement
In both cases we have you covered and we will be able to solve your issue quickly and painlessly.
Charger port replacement
Charger ports will break from time to time, and we do replace them, they ar costly due to the fact that the screen needs to be removed fully.
Do you want to mail in your Microsoft Surface Pro for repair?
The mail-in repair option is guaranteed the cheapest and best repair option for your Microsoft Surface Pro . If you send us a valid quote from any where and we will beat the price!
How to send in your Microsoft Surface Pro for repair?
Please Start A Repair for your mail-in repair service above. Our dedicated team at TDR will reach out to you VIA email or Phone, and we will get your device fixed! Once we receive your request, you will be assigned a ticket with a ticket number. This ticket will be your reference number for the entire time of the repair process. We will send you information on how to send in your Microsoft Surface Pro for repair, and how to package and ship your system.
Where to send in your Microsoft Surface Pro for repair?
Our HeadQuarters is also our Mail-In repair facility, this is where we have some of the world's top repair experts. The instructions and mailing address will be included in your Mail-in repair ticket
Why are we saying this is a terrible one? Well, here is the story.. Surface pro 3 sent in . for screen repair and battery replacement. However. we noticed more than just that. The screen replacement was not successful due to the fact that the shell was so bent out of shape! we needed a new shell. We got one, and replaced the board, We also noticed it was running very hot! So we we removed the motherboard again to access the CPU area and we have cleaned and re-thermal pasted the device But that is not all. the new battery that was placed came looking lie kit was great! after fully assembling the device we noticed windows saying that battery is not present , and device is still slightly heating up! So we replaced the battery It turns out that the original battery is not bad after all. the Firmware and all other software on the system needed an upgrade! When we did that the system stayed cool when Idle! Which is a great thing. With a new shell new screen and new firmware with a new windo...
Microsoft Surface Pro 3 batteries can die, bulge and lose complete charge fast. .. It is not an easy repair at all! 1 you need to remove the screen, 2 remove the battery without having it explode and then assemble the device and LCD..