Here is how to ship an Xbox effectively to our facilities for repair.
Step 1
Fill out a Repair Ticket Request and indicate “Mail-In Repair”. Please make sure to visit your local USPS office to find FREE boxes. You will need this, MEDIUM FLAT RATE, BOX 2 (A-D). If you would like a box mailed to you please reply to your ticket email and let us know to order you one.
A. B.
C. D.
Step 2
A. B.
Once you receive your box, fold the flaps like shown above (A-F), the small ones first (A), large flap with small lettering second (B) and then remove tape strip cover (C-D) and close the “Priority Mail” flap, last (E). That completes sealing one side of the box and the other end remains open (F), where you will insert your PlayStation
Step 3
Find some newspaper (A) Next, take FOUR to SIX (4-6) sheets of newspaper and fold or roll them (B). Place the rolled newspaper in the bottom of the box through the open end (D-F)
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